Business card
Business carda
E-mail introducir yourself
Hello, everyone:
My name is Juan Carlos Cazalilla Parras. I'm 16 years old and I live in Torredelcampo, Jaen. I'm the new administrative assistant and I'm really excited about this job because it's the first time I'm hired. It's my first job because I have just finished my university degree. I think I can contribute a lot to the company and squeeze my skills to the maximum. I hope to work hard for this company.
Goodbye, thanks for reading.
Juan Carlos Cazalilla Parras
Unit 2
To: Juan Carlos Cazalilla Parras
From: Pansy Cosmetic
Dear Juan Carlos,
I'd like to comfirm to meeting on 7thh December. The office is situated at 15, La rinconada street. The office where the meeting is, is on the second floor. It's in front of the cafeteria, at the end of the corridor
.
I look forward to seeing you
Juan Carlos Cazalilla Parras
Office plan description
To: Juan Carlos Cazalilla Parras
From: Adrian Martos Cano
Dear Adrian.
Welcome to Amadeus, we're pleased to have you join our company.The plan of your office is attached to help you know what to do in the company. Please feel to pop by the human resources departament to ask any questions you may have.
Turn left when you get out of the lift.
Good luck.
Juan Carlos
Unit 4
To: Raul Trigro Moreno
From: Juan Carlos Cazalilla Parras
Subject: quote request
Dear Raul
Our company is looking for reliable suppliers of office supplies. We would be grateful if you could send us a quote for the items listed below:
52 boxes printer/ copier paper 20 packets of regular envelopes
24 boxes black pens 31 packets of lates envelopes 20 boxes blue pens 30 boxes of staples
120 folders 23 boxes red pens
Our payments terms are 30 days after delivery date and the delivery date must be no later than Monday, 7th september
Sinceresly
Juan Carlos
Administrative asisstant
Unit 5
Glamour
28 Sal si puedes
P.O.Box 74932
Tel. 657418286
Fax:0117-2144-555
Date: 15th May
To: Mrs Eliche, Inditex
Fax nº: 5464654654
From: Mrs Cazalilla
No of pages, including this pages
Subject: Invoice
If you have not received all the pages, please contact me.
Juan Carlos Cazalilla
Extension 10
Unit 6PC componentes company
C/Salsipuedes 25
Torredelcampo 23640
Alemania
Unit 6
DIALOGUE
Hi, I'm Juan Carlos and I'm the new administrative assissnt and Ijust arrive at the office Ilike it a lot, there is a window and a closet on the right side of the window, on the other side there is a table with a chair, a computer, a keyboard and a mouse. Today is the first day on this office and fist task I have to do is send a fax to the inditex company that deals with a product that has nort arrived well. the fax numer is 564114 and the telephone number is 658242317, the date of this fax is 24 de July 2018. the number of pages is 4
Unit 7
RING RING
- Raul: Good morning. Sonickit, Raul speaking. How can I help you?
- Cristian: Good morning Raul, my name is Cristian. Could you put me through to Adrian
Martos, please?
- Raul: I’m sorry. Mr Martos is in a conference now. The conference finishes in 5
minutes. Shall I put you on hold?
- Cristian: Yes, no problem. Thank you!
RING RING
- Raul: Good morning. Sonickit, Raul speaking. How can I help you?
- J.Carlos: Good morning, my name is Juan Carlos. Could you put me through to Antonio
Rama, please?
- Raul: I’m sorry, Mr Rama is on the other line at the moment. Shall I put you on hold?
- J.Carlos: No, I haven’t got much time.
- Raul: When he finishes the call, he will call you. Can you give me your name and your
phone number, please?
- J.Carlos: It’s Juan Carlos Cazalilla and my phone number is 657081558
- Raul: Can you spell Carlos, please?
- J.Carlos: C-A-R-L-O-S
- Raul: Lovely! Thank you for calling. Have a good day.
- J.Carlos: Thank you, you too
RING RING
- Raul: Cristian, Are you here?
- Cristian: Yes
- Raul: Sorry for the delay, Mr Martos is here. I put you through to him.
- Cristian: Thank you!
- Raul: Thank you too! Have a good day.
Unit 8
Raul: Good Morning, Chica electrician, Raul speaking. How can I help you?
Cristian: This is Cristian from Wood Factory. We have got a problem here. Can I speak
to Sam Raymond?
Raul: Sorry, Sam Raymond is working on a problem at the City Hospital right now.
What is the problem?
Cristian: There is a power cut here.
Raul: OK, I will send another electrician from the company. He is Alex Raymond. Is that
OK?
Cristian: Yes, no problem.
Raul: He will be there within half an hour.
Cristian: Thank you!
Raul: You’re welcome. Have a good day!
RING RING
Raul: Good Morning, PC Components, Raul speaking. How can I help you?
JC: This is Juan Carlos from Estrella Academy. We have got a problem here. Can I
speak to William?
Raul: Sorry, William is out of town. What is the problem?
JC: There is a computer crash.
Raul: I will send another computer technician from the company. He is Jack. Is that
OK?
JC: Yes, no problem.
Raul: He will be there as soon as possible.
JC: Thank you!
Raul: You’re welcome. Have a good day!
Unit 9
Cristian: Hello is that Mr Trigo? This is Cristian Parras, Amancio Ortega’s administrative assistant
Raul: Hello Cristian. What can I do for you?
Cristian: Well, I call you because unfortunately Mr Amancio Ortega has got a cold so he won’t be at the meeting tomorrow
Raul: Oh I’m sorry to hear that. I hope that he get well soon.
Cristian: Can you postpone the meeting to the other day?
Raul: Yes no problem. The meeting will be on 6th at 11.00
Cristian: Sorry Mr Ortega have a meeting at 11.00. Can you postpone the meeting to 13.00?
Raul: OK, no problem
Cristian: Thank you, good bye
Raul: Bye
Ring Ring
JC: Hello, Raul. This is Juan Carlos, Moral’s assistant, speaking. I’m trying to schedule a meeting with all the directors.
Raul: Right. When is the meeting going to take a place?
JC: We’d like to hold the meeting on 12th March?
Raul: Just a minute. I’ll check the calendar… No, Mr Moral has a previous commitment.
JC: Would Monday, 30th March, be convenient for Mr Moral?
Raul: Will 9:00 in the morning be OK?
JC: No because I have a appointment at 9.00. Can you postpone the meeting to the afternoon?
Raul: Yes, at 6.00 pm
JC: Ok, see you soon
Raul: Good bye.
An e-mail requesting a meeting
To: Human Resources departament
From: Juan Carlos Cazalilla Parras
Subject: Meeting - 30th May
Dear all,
I wuold like to schedule a meeting to discuss point of the day. We'd like to hold a meeting on Tuesday, 30 th May, from 11.00 till about 13.00, in the second floor in my office. I hope this is convenient for you all. Please confirm your participation or let me know if there are any problems.
Regards,
Juan Carlos Cazalilla Parras
Unit 10
An e-mail accepting an invitation to a meeting
To: Antonio Rama
From: Juan Carlos
Subject: Re: Department Meeting- 7th June
Dear Antonio,
Thank you for your e-mail regarding the meeting on Monday, 7th June, at 11:00. I'd like to confirm my attendance. Would you like me to send you report on the sales I've made since the beginning of August?
Sincerely yours
Juan Carlos Cazalilla Parras
An e-mail declining an invitation to a meeting
To: Juan Pancorbo
From: Juan Carlos
Subject: Re: Departament Metting - 5th May
Dear Juan,
I've just received your mail regarding the meeting on Monday 5th May. Unfortunately. I'll be tied up that day with visitors from our Japanese office. Can we reschedule for the following day- Tuesday, 7th June? I apologise for the inconvenience.
Juan Carlos
Administrative Assistant.
Unit 11
A letter of complaint
An e-mail requesting a meeting
To: Human Resources departament
From: Juan Carlos Cazalilla Parras
Subject: Meeting - 30th May
Dear all,
I wuold like to schedule a meeting to discuss point of the day. We'd like to hold a meeting on Tuesday, 30 th May, from 11.00 till about 13.00, in the second floor in my office. I hope this is convenient for you all. Please confirm your participation or let me know if there are any problems.
Regards,
Juan Carlos Cazalilla Parras
Unit 10
An e-mail accepting an invitation to a meeting
To: Antonio Rama
From: Juan Carlos
Subject: Re: Department Meeting- 7th June
Dear Antonio,
Thank you for your e-mail regarding the meeting on Monday, 7th June, at 11:00. I'd like to confirm my attendance. Would you like me to send you report on the sales I've made since the beginning of August?
Sincerely yours
Juan Carlos Cazalilla Parras
An e-mail declining an invitation to a meeting
To: Juan Pancorbo
From: Juan Carlos
Subject: Re: Departament Metting - 5th May
Dear Juan,
I've just received your mail regarding the meeting on Monday 5th May. Unfortunately. I'll be tied up that day with visitors from our Japanese office. Can we reschedule for the following day- Tuesday, 7th June? I apologise for the inconvenience.
Juan Carlos
Administrative Assistant.
Unit 11
A letter of complaint
Iberia printing warehouse
23, Chalot Crescent street
London
14th May 2019
Dear Sr Smith,
We ordeed 80 packets of toner catbridge for our printers on 31th April. The envoice nomber is 84871. Unfortunately, we only received 62 packets and have found one of them to be faulty. Please look into the matter as soon as possible.
Juan Carlos Cazalilla
Administrative Assistant
Iberia Printing Warehouse
A response to a letter of complaints
Bakens office supplies
Bradford Industrial Estate
Building 3
Bradford
17th may 2019
Dear Sr Juan Carlos,
Thank you for your letter of 14 th May. We apologise for the inconvenience and sent you 30 toner catbridges by special delivery.
We are also offering you a 40% discount on your next purchase from our company. We appreciate your business and look forward to providing you with the best of service.
Sincerely yours,
Gordon Warlker Smith
Costumer service
Bakers office suplies
No hay comentarios:
Publicar un comentario